Based on the decision making criteria, choices are made to arrive at potential problem resolutions how should we act. This unique, one-day workshop brings that wealth of experience to the classroom so you can learn to avoid decision making biases, practice new skills, and make an immediate impact back on the job. Often there is pressure of time to solve the problems and it is debatable what the right way of solving these problems is. By effectively managing people in projects you can consistently get the best performance from your project teams and get the best project results. Designed for new or emerging leaders in their early to mid-career, as well as individuals with strong technical experience but have limited leadership experience.
To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:. Seems that I naturally deal with problems this way without knowing a name for it. Coaching drives positive change and supports the use of those newly learned skills into the daily routines of affected staff. As a tool for identifying problems, as a tool for taking better decisions. This workshop will give you the leadership skills which enable you to manage major problems paying dividends for your organization. Ideal for employees at all levels required to troubleshoot, perform root cause analysis RCA , make decisions and implement plans.
In many organizations PSDM becomes the main way that problems are solved and decisions are made.
Kepner-Tregoe® Problem Solving & Decision Making | Purpl
ITIL is the new way of thinking, but it can be rather dry and robotic unless it is underpinned with trakning decision tools. This technology enabled active learning environment delivers minimum theory and maximum application to increase confidence in troubleshooting. I have used it all the time along my career as a manager of organizations, with extreme success. Decision Analysis — Clear thinking for difficult decisions.
Blended Problem Solving & Decision Making
Led by an experienced instructor, KT LiveOnline utilizes a web meeting platform to provide you access to the specific problem solving and decision making skills you want to develop. It is ideal for anyone whose responsibilities include reacting to and solving problems on the spot and escalation to experts, edcision necessary.
Ideal for employees at all levels required to troubleshoot, perform root cause analysis RCAmake decisions and implement plans. To complete the on-line portions of this course, learners will need access to a computer and Internet access kepneg a web browser. Learners are challenged to apply their skills quickly and efficiently under pressure, including group discussions and real-time coaching from the instructor. You begin by completing a series of on-line learning modules at your own pace over three weeks.
Designed for new or emerging leaders in their early to mid-career, as well as individuals with strong technical experience but have limited leadership experience. Financial Planning May 16, KT’s instructors will ensure you’re ready use these skills back on the job to make an impact where you work.
You have entered an incorrect email address! Nominal Group Technique, Pareto Charts, and weighted multivoting are all quite useful. Ideal for senior engineers and managers with majing for major incident management, escalation management, technical support, problem management, and continual service improvement.
To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:. Ideal for employees at all levels required to troubleshoot, perform root cause analysis RCAmake decisions and maling plans. Performing a risk assessment decison problems occur proactively handles potential problems and make sure precious resources stay soolving on progress vs.
Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales. This workshop especially adds value to those working with project teams that use the KT Project Management approach. You have access to a qualified instructor on-line who reviews your progress, provides feedback on your progress, and is available to answer your questions.
You will also practice your skills in a “risk challenge” that requires you to rapidly apply the concepts to your own real-life scenarios.
Using a development approach, our Emerging Leaders Program training blends our KT Clear Thinking methodologies with modern leadership theories and industry best practices on high-performing teams. After reading you will understand the basics of this powerful problem solving tool. You also have continued access to the learning modules and support wnd including a library of examples, job-aids, and threaded discussions.
Walk away ready to immediately apply these new skills back on-the-job.
PSDM processes provide a framework for problem solving and decision making that can easily be integrated into standard operating procedures. Walk away ready to immediately apply these new skills back on-the-job. The processes are often used to enhance operational traibing initiatives such as Six Sigma, Lean Manufacturing, and others.
Please enter your comment! Add a link to this page on your website: Showing 1 to 2 of 2 Total Course Dates. Phase I — Preparation: You attend an intensive two-day work session to reinforce what you learned on-line. Potential Opportunity Analysis — Clear thinking for leveraging opportunities.